Dealer vs Factory - Can-Am ATV Forum
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post #1 of 7 Old 10-19-2018, 03:29 PM Thread Starter
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Dealer vs Factory

Does anybody know if the factory or the dealer is responsible for adding the fluids (oil, front diff, etc.) for a new purchased sxs? After 150 miles, front diff started grinding. Checked front diff and oil was pretty low. Took it to different dealer than
where I purchased it and they said dealer adds the fluids for a new purchase. Not sure what will happen if diff is fried & BRP
disputes.
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post #2 of 7 Old 10-19-2018, 07:54 PM
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Really??? I'm afraid I will have to disagree with you on that. While a prudent purchaser could check things like that, how about a person who has no mechanical abilities (i.e. a young girl who decides she wants to buy a new car). Should she crawl under and check the diff fluids (hell did you when you bought a new car, cause I sure don't). The dealer charges setup fees for that and it is their responsibility.

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post #3 of 7 Old 10-20-2018, 04:48 AM
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i would hardly think checking diff levels is part of a pre ride inspection on a brand new vehicle. can am should cover that since its such low miles.
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post #4 of 7 Old 10-21-2018, 11:32 AM
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The dealer will be refused due to oil level low causing problem,the dealer will most likely NOT take responsibility and pass the buck saying BRP will not cover it,never saying why or that it is there own fault...Its crap like this that makes me wonder how much is BRP's fault and how much is a bad dealers fault. We all love to blame BRP...Best scenario is dealer says it just failed and oil was good and clean and they cover it...Good luck,and lesson learned to never trust anything as been done by anybody else...Sad but real...!!!!

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post #5 of 7 Old 04-13-2019, 03:33 PM
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i would hardly think checking diff levels is part of a pre ride inspection on a brand new vehicle. can am should cover that since its such low miles.
I have to totally agree, I would never think of checking all fluid levels before driving a new vehicle away from the dealer. That would be most certainly the dealers responsibility.
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post #6 of 7 Old 04-13-2019, 04:53 PM
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Is PDI not an included fee when you buy a new ATV? I see it listed on most online listings and that is supposed to be a check for cosmetic or mechanical issues before customer delivery. You would think fluid checks is a part of that...

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post #7 of 7 Old 04-14-2019, 01:59 AM
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Hmmmmm, this is the 1st time I've seen this happen, I was responding in my earlier post here to someone's post that told Okie Dokie that it was his responsibility and not the dealers, and to stop whining, but now somehow that post has been completely deleted. I didn't know that you could do that.

Edit: But now I see that you can, it's in the edit box, and it gives you the option of deleting the post, just never noticed it before.

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Last edited by Chief...; 04-14-2019 at 02:03 AM.
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