It's just another cash grab by the dealer. There are several threads on first service. Lots of dealers don't even check the valves at 10 hours. After hearing a friends macho e that had a couple of thousand miles, you can hear the valves if they are out of spec.
Because of previous rip offs by dealers, I am hesitant to go to them and opted to fix and replace stuff on my own. Between here and Youtube, you can learn to do the vast majority of servicing yourself.
Many dealers will charge what the market will bear...sure, a lot do $400.. And MOST Don t check the valves on the 10 hr.
I was advised here, and did wrangle a low 10 hr as part of my purchase: pay for the fluids. $$$ XPSS stuff @ $ 52 and the labor was thrown in. I've dumped that dealer as their "service" was poor or Non existent. Good luck
My dealer said bring it in at 25 hours for first service. Although I'll have them change the fluids at 10 hours as the book says. I just wanna make sure to get that break-in oil out in the recommended time.
Mine cost me $200, my dealer is a good reputable dealer so I didn't even hesitate to have them do it.. and not to mention I spent almost 11k on a machine so I'm not going to cheap out on the first 10 hour service