[scottmc]

As you might recall, I paid a deposit on an 850 Max XT last Fall. It's been sitting in a crate at the dealer since then. I made an appointment to pick it up tomorrow, so today they cracked the case and assembled it...

...only find that it shipped without IEB, like many others we have heard about in early 2023.

So I said nope, not interested. The dealer had no problem with this, but now I need to wait for another shipment, which may not arrive until June.

Oh well, I'll just return to watching all the other new machines floating by in this forum.

 

[Duece]

As you might recall, I paid a deposit on an 850 Max XT last Fall. It's been sitting in a crate at the dealer since then. I made an appointment to pick it up tomorrow, so today they cracked the case and assembled it...

...only find that it shipped without IEB, like many others we have heard about in early 2023.

So I said nope, not interested. The dealer had no problem with this, but now I need to wait for another shipment, which may not arrive until June.

Oh well, I'll just return to watching all the other new machines floating by in this forum.

Damn, that sucks. It's like they get the parts, make a batch with it, run out, make another batch without, and ship them anyway.

 

[scottmc]

Well, to be fair, late 2022 saw shortages of various precious metals needed for electronic components. Root causes were Covid, Russia, and a big worldwide demand. So BRP was in a tight spot....halt production? Or keep going despite shortages? Damned if you ....blah blah blah

The surprising thing here was apparently the dealer was to be notified of any deficiencies, but apparently it didn't happen.

The dealer was totally earnest... he didn't know until the crate was opened. He had given me a receipt, including a VIN, so the bike was committed to me.

Then, when it was obvious the bike was deficient, he simply said, "Fine, I'll order another".

So case in point... there are good dealers out there. Here's hoping you have one.

Meanwhile, I'm OK...it's disappointing, but I've still got my old bike and lots to do.

 

[Angore]

Well , you're being understanding and a good sport about it too . That plays into a good dealer relationship . Most people would stomp their feet and carry on like a 2 year old .
Good on you .

 

[Duece]

Sounds like both the dealer and you are understanding the situation, good way to go. Not the dealer's fault. Unfortunately, they are the recipient of all the complaints as they are the face of BRP. It's simply one of the cons of Just-in-Time inventory. Everything's great until your supplier has a hiccup and can't keep your production line running. Nothing anyone can really do about it. I suffered the same problem in obtaining raw materials. The funny part is the supplier had the materials, but he couldn't source containers to put it in! Simple things can shut down production quickly. And today, it seems like no one has any patience anymore and wants an immediate solution.

 

[hemifoot]

i ordered the new 500 in red.i got a call from the dealer telling me that red is a no go for this order run and my only option is grey.i can wait till the next order or take the grey.so wait 5-6 months or take the grey? i took the grey.i can't ride the thing for a while yet because of the snow but i don't want to wait forever just for the colour.i'll need to order bumpers/handguards for it so i have a feeling i better order them now if i want them by 2024.

 

[zrock]

your dealer was notified about deficiencies they just chose to ignore them instead of following up with them. So now they are behind because any dealer i know have had all those rectified now.

 

[BombardierBomb]

I still don't get BRP's approach to this. The only "hard parts" different between an IEB bike and non, is the switch on the handlebar. After that, it's just a programming change. They could just as easily send the dealers the new switch, and have them enable the IEB via BUDS, as "waste" a brand new bike.

This is no different than replacing a non-DESS ignition switch with a DESS switch, and changing that parameter in the ECM.

 

[Duece]

I still don't get BRP's approach to this. The only "hard parts" different between an IEB bike and non, is the switch on the handlebar. After that, it's just a programming change. They could just as easily send the dealers the new switch, and have them enable the IEB via BUDS, as "waste" a brand new bike.

This is no different than replacing a non-DESS ignition switch with a DESS switch, and changing that parameter in the ECM.

If that's the case, you would think they would have an open recall to go back and retrofit bikes shipped without it once the parts are plentiful.

 

[hemifoot]

CF Moto did that,sort of,for their hitch receivers.they shipped them without and the consumer gets it installed when they were available.

 

[BombardierBomb]

If that's the case, you would think they would have an open recall to go back and retrofit bikes shipped without it once the parts are plentiful.

That's exactly what I'd have thought they'd do, but what do I know.....

 

[Duece]

That's exactly what I'd have thought they'd do, but what do I know.....

Maybe they didn't because when BRP announced the shortage, they also said they would reduce the price if you bought the machine without it. So, to get it installed later, they would have to charge you and who will pay the dealer for the install labor? Ahhhh, big business, it all revolves around the coin: is it worth it or not to maintain a positive reputation?

 

[Angore]

I'm just glad mine was delivered complete and I dodged this headache.

 

[CanAmRancher1]

I still don't get BRP's approach to this. The only "hard parts" different between an IEB bike and non, is the switch on the handlebar. After that, it's just a programming change. They could just as easily send the dealers the new switch, and have them enable the IEB via BUDS, as "waste" a brand new bike.

This is no different than replacing a non-DESS ignition switch with a DESS switch, and changing that parameter in the ECM.

I think I looked a while back and the ecu is actually different also. So they were having trouble getting ecus.

Sent from my SM-S901U using Tapatalk

 

[Ducvet]

Back at the dealership there was a motorcycle that in the brochures they had an Ohlins shock, but when the bike came into the USA dealers they had the standard shock. Our dealer was well connected with the manufacturer so he leaned on them and they supplied the Ohlins for our customers but were quick to point out the fine print where it stated "specification subject to change"
kind of sounds like sales speak for bait and switch to me.

Good on your dealer for being helpful about it, you might ask if they can find you one in the spec you want. Some franchises allow/ encourage transfers between dealers so if there is another dealer with the machine you want on the floor they may be able to get it for you through the dealer you like.

 

[CanAmRancher1]

I think I looked a while back and the ecu is actually different also. So they were having trouble getting ecus.

Sent from my SM-S901U using Tapatalk

Actually looked again and it looks like they do use the same ecu. Not sure what I was looking at before....

Sent from my SM-S901U using Tapatalk

 

[CanAmRancher1]

The only thing is it appears the 23 outtys and gades do infact have a different computer. It actually shows they have two different ecus. One that fits the defenders which I assume they are installing thoseto get 23s out the door and the other ecu number which shows unavailable.

Still I think BRP advertised this enough they should offer to install computer and handle bar switch when they are in stock.


Here was a post I made about it when someone elses machine didn't have it. I know there was another ecu part number that was different than the defender/mav ecu. Now I can't find it.

Sent from my SM-S901U using Tapatalk

 

[Duece]

Makes sense it all revolves around the ECU. My dealer said they received a few machines without the ECUs regardless of IEB. I saw an 850 XT with a key vice the DESS and they said it was how it arrived. Last time I stopped by, he had a 22 1000 in camo with no gauge cluster or ECU. Said they were still waiting on it.

I wanna say it was Oct-Nov time when BRP had that note on their web page that some of the 23s were shipping without IEB and you would get a discount from your dealer for it. Not sure why they pulled that off the site if they are still shipping them without it.

 

[BombardierBomb]

The IEB is just a "buffer" % of the otherwise 100% ITC-to-throttle plate signal. I don't see how it would need any other components than just the stock stuff, and a little ECM tweaking. I mean I don't "have a man on the inside", but it makes sense to me, that if you wanted maximum engine braking, the ITC and TPS would be in lock-step 100% signal match. Dial back the IEB a little, and instead of the TPS getting 100% from the ITC, it'd get only say 95%, so the throttle plate is left open just a little, for a little less engine vacuum. Maximum reduction would be like an I dunno, 90% throttle plate to ITC difference, and the engine creates much less vacuum= less engine braking.

This should be retrofittable to any ITC machine, imo.

 

[beterlife]

Keep the faith ! Worth the wait! Fun machine.