Can-Am ATV Forum banner

Highlifter workmanship

1490 Views 5 Replies 4 Participants Last post by  hursteric
So i recently bought 10 highlifter DHT axles for 3 seperate machines. Put 4 on an outlander 1000, 4 on a Renegade 1000, and 2 rears on a 650 Xmr. 5 minutes into the 1st ride of the season the 1st axle fails on the rear of the Renegade. It looks as though the clip that holds the CV into the Cup fell out and the whole joint pulled out loosing all the bearings. This machine was disabled and towed back to the trailer. Later in the day being nervous of more failures i looked at the axles on the 1000 Outlander and noticed that both boots on the right front axle came off. So worried that Highlifter would not warranty i took pictures while still clean. Obviously this ruined my ride because now i am dodging all the water and mud. When we get back to the trailer I looked at the axles again and the left front has grease coming out of the boot on the inner joint. Needless to say i am not impressed with Highlifter right now. I only hope that their customer service is better than their workmanship. Maybe i got a bad run of axles but now i am down 2 machines while waiting for replacements.
1 - 6 of 6 Posts
Their workmanship is terrible now, almost like they have everything built in China now
Highlifter only needs to pay for more quality parts. Chinese companies only build what they are asked/ paid to build. Not everything out of China is junk!
Have you ever used rhino axels from super atv? I had good luck with them on my old brute 750.
I have used rhino's in the past and had good luck with them, unfortunately it is my understanding that they too got cheaper with quality. I bought 1 axle from highlifter last year and had no issues, so i buy 9 more and have issues with 3 of them in 10 miles. When i called to file the warrenty claim they hadn't even gotton the cards yet. I sent them electronic copies and have heard nothing since. I have spent roughly $10K on there products in the last 2 years kinda figured they would be a little quicker.
I have used rhino's in the past and had good luck with them, unfortunately it is my understanding that they too got cheaper with quality. I bought 1 axle from highlifter last year and had no issues, so i buy 9 more and have issues with 3 of them in 10 miles. When i called to file the warrenty claim they hadn't even gotton the cards yet. I sent them electronic copies and have heard nothing since. I have spent roughly $10K on there products in the last 2 years kinda figured they would be a little quicker.
Yeah you would think so spending that kind of coin. I guess its the same with dealers when you buy a $14k machine and they dont want to throw in some extra stuff. its like really? what happened to good customer service?
1 - 6 of 6 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top