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Melted seat and side plastic

20K views 56 replies 30 participants last post by  Mile Hi Outlaw  
#1 · (Edited)
I know this has been written about before but it just happened to me. I have an 06 Outlander 800 max and love it. I was deer hunting (killed a little fork-n-horn) this weekend and pulled a long slow uphill in low gear (outside temp 95 degrees F) and when I go to the top I noticed my left side plastic was melting and dripping on to the exhaust pipe. The engine was not over heating, apparently just extremely hot exhaust pipe. When I got back to camp I pulled the seat and the bottom of the seat was melted and had dripped on the frame.

I have read a few of the other threads and there seems to be upgraded heat shield for this. Apparently Can-Am was replacing these and the damaged parts under warranty as early as mid 2006. I wish I would have known that then.

I have contacted the dealer and BRP and they will not cover these parts since my warranty expired in April. I don't see this as a warranty issue as much as a safety issue. BRP said there is no recall so they can't help. Ironically there is a recall for the back brake lever that is a "safety issue" and I should have this done ASAP. So, apparently BRP does not think it is a safety concern if your ATV is on FIRE but the "possible" dragging of the rear brake is. I think this is BS. Very poor custome service. They knew about this problem in 06 and corrected it on the 08 models and above but they won't even send me an upgraded heat shield that retails for $13 to keep an otherwise satisfied custome happy. I'm NOT happy. Sorry for the rant. Here are my questions:

Has anyone had these items replaced outside of warranty? If so how was it resolved?

Does anyone have a contact in BRP with the authority to help me out?

I have a part # for the 08 models heat shield of 707600437...priced between $87-$105 and also what looks like the exact same part from an 09 of 707600567 for between $13-$18. Is there a difference, why such a big price difference?

Any help, insight, or resolution would be greatly appreciated.

Again I love my ATV I just want BRP to do the right thing.


Thanks,

ghg5
 
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#2 ·
That sucks they won't warranty it. My 09 the heat shield runs from almost front to back on the left side (sitting on quad). The plastic is also backed with heat tape. Mine still gets pretty freakin warm there and no overheating and thankfully no melting. If BRP won't come clean go to your local media, believe me it works. The bad exposure created by a safety issue (and I think it is too), and a reporter calling the Corporate Headquarters of any company gets alot of things moving. Look at the guy on youtube who had his guitar broke by an airline and made a song about it. He got some real good press and they came clean after ignoring him for a long time. Let us know how you make out. Nothing to lose (unless you're on a most wanted list somewhere, heh heh heh).
 
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#3 ·
I think the 08's have a slightly different exhaust pipe design than the 06's... I upgraded my heat shield on my 07 and don't remember it costing that much, 50 bucks I think. I remember thinking it was that much cause it was just as cheap for me to get it, than it would be for me to drag the rig into town and have them do it under warrenty.
 
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#4 ·
That factory heat shield works some, but not great... better than the wimpy one that is on there now.

I put the upgraded heat shield OVER the original one, there is a 3/8" air gap between them, the ram air as you move forward blows between the plates... it dropped temps at the heat shield from 300+f to 120+f, same perimeters.

I also extended the side heat shields and made a stainless steel shield to go between the rear pipe and the tranny... works like a charm, NO warped tranny case!

I'll see if I can get you a pic. or two.
 
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#6 · (Edited)
As soon as I get back home....Should be this weekend.... not sure, but lets hope!

I'll put some up on Photobucket.

I basically encapsulated the pipes and use air for the insulator.
I have NEVER had the tranny case get over 130f, measured with my inferred thermometer... but before the mods.... 200f easy, the plastic would be soft to the touch.

Your still going to get heat off of the pipes, my main concern was keeping that tranny cover from warping and the seat from schmelting... I don't think I have ever gotten hot enough to blister my leg... that looks painful!
 
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#9 ·
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#10 ·
Good ol' Photobucket... it lost several of the pictures in that album... I'll try to find them and post a link.
 
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#11 ·
Ok, Try it now... all the pix should be in the same album. 'Additional Heat Shielding'

Enjoy-
 
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#13 · (Edited)
Thanks for the pictures Mudbelly. rr a, ...ouch! I have had hot legs before but not like that. I will get a new "longer" heat shield one way or another and probably make some similar modifications. However, I would just like BRP to own up to the problem and do what is right. Even if they won't replace the seat or side plastic they should send me a new shield.

After reading this I checked and noticed my CVT back plate is warped as well. they say timing is everything and my timing sucks. If this would have happened before April it all would probably have been covered.

Any info on those part #'s and the price discrepancy. Is it possible one is ceramic coated and the other is not?

Thanks for the responses guys, I appreciate it.

ghg5
 
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#14 ·
Still looking for help or answers. Thanks.
 
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#16 ·
BrianE,

I understand what needs to done to prevent this in the future and will make those changes.

What I had originally asked was this:

(Has anyone had these items replaced outside of warranty? If so how was it resolved?

Does anyone have a contact in BRP with the authority to help me out?

I have a part # for the 08 models heat shield of 707600437...priced between $87-$105 and also what looks like the exact same part from an 09 of 707600567 for between $13-$18. Is there a difference, why such a big price difference?

Any help, insight, or resolution would be greatly appreciated.)

Thanks,

ghg5
 
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#54 ·
BrianE,

I understand what needs to done to prevent this in the future and will make those changes.

What I had originally asked was this:

(Has anyone had these items replaced outside of warranty? If so how was it resolved?

Does anyone have a contact in BRP with the authority to help me out?

I have a part # for the 08 models heat shield of 707600437...priced between $87-$105 and also what looks like the exact same part from an 09 of 707600567 for between $13-$18. Is there a difference, why such a big price difference?

Any help, insight, or resolution would be greatly appreciated.)

Thanks,

I had heat problems on my 2006. Mine came with a 3 year warranty and had every update done on it. The main fix which helped on mine was I sent the whole exhaust to Jet hot. Works great and still looks like the day I got it. The bike is for sale now as I just got a 2014.
 
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#17 ·
Ok gotcha now. sorry

BRP will not do squat outside warranty from what I have seen. I just ordered the 09 guard as 08 was ridiculously priced. Probably from everybody wanting it or just a change of manufacture (Mexico vs Canada) Good luck in your quest. wish I could help more.
 
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#18 ·
Yeah, I received a couple burns like(rr_a), 2 years ago.

So let me get this straight, there is another updated shield that covers more, than the one a few years ago? The one that is on the trailer in Muddbelly's slide show?... Part #?



 
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#19 ·
Quad in 08 they improved the upper heat shield too protect the seat. Now the same heat shield for the 09 is for some screwy reason cheaper and has a new part number.

"for the 08 models heat shield of 707600437...priced between $87-$105 and also what looks like the exact same part from an 09 of 707600567 for between $13-$18" Quote from ghg5
 
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#20 ·
OK, thanks. I guess I'm seeing some of his custom stuff then.



 
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#21 · (Edited)
BRP blows with the heat shielding issue. A guy at work had his plastic, seat and the back side of the CVT all covered under warranty.... But, do you think for one minute BRP would GIVE him that longer heat shield... no way baby!

I offered to fab. some shields for him, he said hell no, I'll melt this sucker again and run it all back through warranty...

Kinda like health insurance not wanting to pay for a test for cancer, but paying for ten years of treatment AFTER you got the stuff...which could have been prevented with the test...lol

We did a LOT of testing and temp.readings to get those heat shields right...so be careful, it is easy to reflect all that heat around... you might think you got it since you don't feel any heat on your leg but in reality you may be cooking your heads, hoses, wires.... you get the point.

Also, as far as wrapping your pipes... once the wrap gets to the temp. of the pipe, and it does... what have you accomplished...?

To get ANY benefit from wrap, you'll have to have several inches of the stuff, AND it will have to have a back reflective outer layer... just like they do on airplanes, EMD locomotives, ships engines, large generators ect...

The only way to effectively deal with heat is to REMOVE it...! Bounce it away from your leg and the engine, CVT, ect...
You HAVE to utilize an effective AIR LAYER for a vehical to wisk away the excess heat.

But your right... why BRP doesn't fess up to the problem....who knows, probably cut into the upper echelon bonus...lol
 
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#22 ·
Thanks guys,

I went ahead and bought the new "heat shield kit" which includes a new drilled seat support and hardware to mount the new heat shield. It was $36 at my local dealer. I asked for the 09 heat shield but they did not have it in stock but had this "kit" instead. I did not want to wait three weeks or more just to save $18 so I just bought the kit they had in stock.

I mounted it up the same as muddbelly over the old one with the air gap but will still have to make some modifications to extend it towards the front. The new shield does not cover near where my side plastic melted.

Interestingly, the instructions said the kit should be installed in conjunction with an ecm update. So, not only does BRP know they have a heat shield problem they are re-programming the ecm to help eliminate the heat issue. However, they won't do any of this outside of warranty. Again, I believe it is safety issue not a warranty issue!

I really had a high opinion of BRP. It is not that the heat shielding was a poor design. No company is perfect. The fact they won't do what is right by taking care of a known problem with a potential safety hazard is what bothers me.

Anyway, I appreciate everyones input. I will try to take some photos of the damage and modified heat shield when I finish and post them here.

Thanks again,

ghg5
 
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#23 ·
i just melted mine seat plastic, valve cover ,side cover,and cvt cases sucks warrenty up too im getin sick of this bike
 
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#24 ·
i just picked my 07 outlander max up from dealer tuesday. they installed the new updated heat shield under warranty. they replaced the seat and the plactic piece under rear box but not the plastic down the side with the decal on it. the weird thing about that is the fact that the side piece had the most melting damage to it. anyways brought it home heat taped bottom of the seat and plastic piece under box. i rode it for about fifteen min. when i got back removed seat and four of the small robber pieces under the seat stayed stuck to new updated heat shield. i called dealer back and told them this. now they want to blame the problem on the exhaust wrap. i was told to remove it because it is holding the heat in and causing the problem. this is (bs). before i wraped the exhaust with heat wrap you could not ride it ten min without stopping to let it cool. the exhaust wrap was the best fifty bucks i've ever spent on this atv. i asked dealer if i could have my old heat shield back to put under the new one. i was told it had to be sent back to brp. im really no better off i just have a new seat and piece of plastic to melt down just like old one. this is the biggest crock of _ _ _ _ i have ever had to deal with in my life. you pay 10,000 bucks for a moving leg and butt warmer. i may just let the dam thing catch fire and melt to the ground and buy a polaris. ha ha
 
#25 ·
I have an 06 Outlander 800. My dealer installed the updated heat shield about a year after I got the quad. I have never melted plastics, CVT cover or anything else. I wonder what the difference is and why some have a problem, others not. I am not saying my legs don't get a little warm on slow tech trails, but nothing any bigbore would not have. Interesting.
 
#26 ·
It has nothing to do with exhaust wrap, my dad has a 08 650max xt and the little black rubbers under seat stay stuck to heat shield. The dealer gave him extra rubber pieces to replace them but they keep sticking on the heat shield. My brother has an 08 800 max xt, no problems at all with rubber plugs sticking on heat shield. weird.
 
#27 ·
Does seem odd, that some are really hot and some are not, doesn't seem to mater the year or engine size. Have heard people melting plastic with a 400 and no melting plastic with an 840bbk.:0headscratch:

I have a "hot" 650, Iv'e done everything I can think of to cool it down, the oil cooler I have on order, should bring it down a little, to the point where it is not to bad. On mine it's both sides, with the right being the hottest(I have the pipes "coated").

Haven't heard much from the 09's / 10's.



 
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